Services

Our dedicated team will find you the right tenant.  Olive&Gella’s focused marketing and tenant screening procedures ensure that your property will be leased to a quality tenant without delay.

We also take the time to build a relationship with our tenants.  We believe happy tenants pay rent on time and maintain the property in exceptional condition.  Our team is available to your tenants 24 hours a day, seven days a week.  We attend to all repair requests from tenants promptly.  We’ve even been known to take care of plants and children on the odd occasion!

Our property management services include:

  • professional digital photography of the property;
  • listings on industry leading websites, including ‘premium’ listings which secures the prime position ahead of standard listings to attract increased enquiries;
  • property alerts to thousands of prospective tenants on our database;
  • unlimited number of escorted viewings available six days a week and regular ‘open-for-inspections’ until the property is leased;
  • regular updates until the property is leased;
  • comprehensive reference and identity checks of each applicant, including screening on a National Tenancy Database;
  • we discuss all suitable applicants with you and assist you in selecting the right tenant for your property;
  • preparation of Tenancy Agreement documents, including bond lodgement form.
  • conducting a comprehensive inspection of the property before a new tenant moves in and after a tenant vacates the property;
  • conducting four detailed routine inspections of your property, including a comprehensive report setting out the condition of the property and a schedule of recommended routine maintenance;
  • collecting, receipting and remitting rent to your nominated bank account by electronic funds transfer;
  • managing and minimising rent arrears, including SMS, email and letter based reminders;
  • direct debit payment facility to automate the rent payment process;
  • maintaining your property – we arrange for our qualified, licensed and insured tradies to supervise and manage repairs to your property;
  • arranging and supervising renovations (at no cost);
  • paying your expenses as required;
  • renewing Tenancy Agreements (at no additional charge);
  • providing you with an accurate Annual Income and Expenditure Statement; and
  • managing termination notices and the legal processes in the unlikely event of a default.
How can we help? Let us know!